We understand the necessity of having gear that fits and works right for you - but in some instances you may run into an issue with your gear.
Don't worry, we're here to make fixing it a breeze. We have designed this page to help answer all your warranty questions and provide you with information you need to get the process started.
Goal Equipment Warranty
We understand the necessity of having gear that fits and works right for you - but in some instances you may run into an issue with your gear.
Don't worry, we're here to make fixing it a breeze. We have designed this page to help answer all your warranty questions and provide you with information you need to get the process started.
Goal Equipment Warranty
We understand the necessity of having gear that fits and works right for you - but in some instances you may run into an issue with your gear.
Don't worry, we're here to make fixing it a breeze. We have designed this page to help answer all your warranty questions and provide you with information you need to get the process started.
Goal Equipment Warranty
We understand the necessity of having gear that fits and works right for you - but in some instances you may run into an issue with your gear.
Don't worry, we're here to make fixing it a breeze. We have designed this page to help answer all your warranty questions and provide you with information you need to get the process started.
Details
If you have a claim covered by Bauer's warranty policy, please bring your product & original receipt into the store for inspection by our goal staff.
We will make the original determination if the product falls within the warranty & will work with Bauer to determine the best course of action for your gear.
Fine Print
If your equipment falls within the described warranty policy, please return to United Sport & Cycle for assistance with warranty. While warranty exceptions are unlikely, if it has been more than the allotted warranty window, & you have the original receipt from United Sport & Cycle (if you need us to reprint you one, please email goal@unitedsport.ca), you may then contact Bauer directly at warranty.canada@bauer.com for further assistance.
Jocks - 30 days
Baselayers - 90 days
Team apparel - 90 days
Lifestyle apparel - 90 days
Goalie masks - 1 year *dented cages are not covered under warranty
Pads - 90 days
Blockers - 90 days
Trappers - 90 days
Pants - 90 days
Top end MACH/Hyperlite2 pads, blockers and trappers - 120 days
Protective - 120 days
*Any damage from non-ice activities (synthetic ice training, ball hockey, etc.) is not covered under warranty
*Dented cages are not covered under warranty
Helmets and helmet/cage combos - 1 year
Wire cages - 90 days
Visors - 90 days
Shields - 90 days
* If the HECC and/or CSA labels on equipment are removed or damage your certification will be void and this could result in an official removing you from a game. These certifications cannot be replaced.
Shoulder pads - 90 days
Elbow pads - 90 days
Shin guards - 90 days
Gloves - 90 days
Pants - 90 days
Skate boots - 90 days
Skate holders - 1 year
Skate blades - 90 days
Sticks - 30 days
*There is a one time replacement if broken due to a manufacturers defect *There is no warranty on wood or foam core sticks
* Bauer reserves the right to repair or replace, at their option, any product determined to be defective.
Details
If you have a claim covered by Brian's warranty policy, please bring your product & original receipt into the store for inspection by our goal staff.
We will make the original determination if the product falls within the warranty & will work with Brian's to determine the best course of action.
Should your equipment fall under the warranty policy, United Sport & Cycle will send the defective products back to Brian's (Ontario) for you for repair/replacement.
Fine Print
All protective goal equipment products (goal pads, gloves, chest & arm, and pants) manufactured or distributed by Brian's custom sports shall be warrantied to be free of any and all manufacturing defects under normal use and maintenance for a period of six (6) months from date of purchase.
Brian's goal sticks are not covered under this warranty policy.
Any issues deemed to be the result of abuse, improper, or incidental wear (including but not limited to skate cuts, wear from dragging, or non-authorized repair or alteration).
Bags - 6 months
Blockers - 6 months
Trappers - 90 days
Arm and body protectors - 6 months
Goal pads - 6 months
Jocks - 6 months
Jills - 6 months
Knee pads - 6 months
Pants - 6 months
Sticks - 30 days
* Brian's does reserve the right to repair or replace, in their opinion, any products considered to be defective.
Details
If you feel you have a warranty claim, you can follow the links below to deal with CCM directly.
You will submit a form, including an image of the defective item as well as your proof of purchase (if you need a copy of your receipt please email goal@unitedsport.ca and they will track it down for you).
From there, CCM will determine what they would like to do for you.
Fine Print
Reebok-CCM will warrant products that have been repaired, provided the repairs were performed at its factory or at an authorized repair depot. If, in Reebok-CCM’s determination, product failure is due to accident, abuse, negligence or abnormal use, the product will not be covered by this or any other warranty. This warranty is expressly declared to be given in lieu of all other warranties expressed or implied on Reebok-CCM’s part. No person is authorized to give an additional warranty in connection with the sale of Reebok-CCM products. Professional, NHL, CHL, ECHL, USHL, AHL and university or college team sales are excluded from this warranty.
* If the HECC and/or CSA labels on equipment are removed or damage your certification will be void and this could result in an official removing you from a game. These certifications cannot be replaced.
*There is a one time replacement if broken due to a manufacturers defect
** Reebok-CCM reserves the right to repair or replace, at their option, any product determined to be defective.
Details
If you have a claim covered by EC3D's warranty policy, please bring your product & original receipt into the store for inspection by our goal staff. We will then contact EC3D and send your product back accordingly for repair or replacement.
Fine Print
Premature Wear: If, despite EC3D vigilance, you receive a defective garment (affecting the seams of fabric for example) it will be replaced. Wear resulting in improper use or abuse, is not guaranteed under this guarantee.
Guaranteed Compression: If you feel that your garment no longer provides adequate compression, contact United Sport & Cycle to discuss the possibility of replacing it.
Guaranteed compression - 6 months
Premature wear - 3 months
* EC3D reserves the right to repair or replace, at their option, any product determined to be defective.
Details
If you have a claim covered by Grit's warranty policy, please bring your product & original receipt into the store for inspection by our goal staff.
We will make the original determination if the product falls within the warranty & attempt to repair the bag in our sport repair shop for you.
If we are unable to fix the bag for you, we will proceed with contracting Grit to decide the best course of action for your bag.
Fine Print
Grit products have a 180-day warranty from the original date of purchase, against manufacture defect or damage incurred during normal and proper use. Warranty is void if signs of abuse or misuse are detected. Warranty is also void if bag has been altered or added to.
Bags - 180 days
* Skate Tower warranty is void if the frame breaks from being used as a seat
* Grit reserves the right to repair or replace, at their option, any product determined to be defective.
Details
If you have a claim covered by Sportmask's warranty policy, please bring your product & original receipt into the store for inspection by our goal staff. We will then send your mask back to Sportmask for repair or replacement.
Fine Print
Sportmask offers warranty only to the original end-use purchaser or the person receiving the product as a gift, and shall not be extended to any other person or transferee. This warranty does not apply to any initial user or purchaser who allows this product to be used by multiple persons. This warranty is extended for non-commercial use only. This warranty excludes damages resulting from negligence, misuse, abuse, accident, modifications, extremes in temperature or humidity, or other causes that are not defects in materials and workmanship. This warranty does not cover normal wear and tear, dents in cages, scratches/chips in finish, loss or theft. Sportmask reserves the right to replace any discontinued product with one of equal value.
All products - 120 days
* Dented masks are not covered under warranty
* Sportmask reserves the right to repair or replace, at their option, any product determined to be defective.
Details
If your equipment falls within the described warranty policy, please return to United Sport & Cycle for assistance with warranty.
While warranty exceptions are unlikely, if it has been more than the allotted warranty window, & you have the original receipt from United Sport & Cycle (if you need us to reprint you one, please email goal@unitedsport.ca), you may then contact True directly at warranty@truetempersports.com or customskateinfo@truetempersports.com
for further assistance.
Fine Print
TRUE Sports will provide a one-time repair or replacement within the specified time and product type, from the original date of purchase. TRUE Sports reserves the right to refuse warranty service to any person who, in TRUE'S sole discretion, abuses its products or warranty policy. Click here for full warranty details.
Apparel - 90 days
Bags - 90 days
Goalie pads - 90 days
Blockers - 90 days
Trappers - 90 days
Helmets - 1 year
Gloves - 90 days
Shoulder pads, elbow pads, etc. - 90 days
Goal masks - 1 year
Stock skate boots - 90 days
Custom skate boots - 6 months
Skate holders, runners and chassis - 1 year
One piece (player and composite goalie) - 30 days
Shafts and replacement blades - 30 days
*TRUE Sports reserves the right to repair or replace, at their option, any product determined to be defective.
Details
Warrior products are built for the battlefield. But sometimes even the toughest players can give in to the strain of the game. Review the warranty information here to see if your product is eligible for replacement.
If you have a claim covered by Bauer's warranty policy, please bring your product & original receipt into the store for inspection by our goal staff.
We will make the original determination if the product falls within the warranty & will work with Bauer to determine the best course of action for your gear.
Fine Print
If your equipment falls within the described warranty policy, please return to United Sport & Cycle for assistance with warranty.
While warranty exceptions are unlikely, if it has been more than the allotted warranty window, & you have the original receipt from United Sport & Cycle (if you need us to reprint you one, please email goal@unitedsport.ca), you may then contact Warrior directly at customercare@warrior.com for further assistance.
Accessories - 30 days
Jocks and Jills - 90 days
Bags - 30 days
Goalie pads - 180 days
Blockers and trappers - 180 days
Chest protectors - 90 days
Pants - 90 days
Knee guards - 90 days
Gloves - 30 days
Shoulder pads, elbow pads, etc. - 30 days
Composite sticks and shafts - 30 days
* Team hockey sticks do not carry a manufacturer's warranty with the exception of the Covert QRE Pro T1 which has a standard 30 day warranty.
* The Fantom QRE stick is covered up to 90 days.
* WARRIOR reserves the right to repair or replace, at their option, any product determined to be defective.
