United advantage

Everything you need for your new ride

You found the right bike - now let's get you ready to ride. Follow these steps to register your bike, protect your investment, find the right accessories, and keep it running its best.

Step 01 - The basics

Know what's included

All Bikes

Included with every new bike purchase:

  • Basic setup - proper saddle height and hand position
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • Pre-delivery inspection/new bike tune-up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 adjustment ($164.99 value) valid within the first year of purchase
For the kids

Kids bikes

Basic list plus:

  • Stickers to customize your bike
Full suspension & hardtail

Mountain bikes

Basic list plus:

  • Suspension setup
Electric

eBikes

Basic list plus:

  • Suspension Setup - for eBike equipped with air front or rear suspension
  • eBikes purchased with a value of $3999.99 and above get a Free Level 2 Adjustment Service ($259.99 value!) valid within the first year of purchase
  • Firmware update done during your new bike tune up
  • Guidance by our expert staff on your new bike's additional features such as connecting with an app, walking through the heads up unit features, etc.  
  • Tips and Advice on battery care, bike security and other maintenance recommendations for eBikes
Step 02 - Register your bike

Protect your purchase & warranty

Registering your new bike with the manufacturer helps protect your warranty and gives the brand a record of your purchase and bike information. Choose your brand below to get started. 

Step 03 - Protect your bike

Register with Bike Index

Bike Index is a free, universal, nonprofit bicycle registry that helps protect your investment. Learn more about Bike Index here

Register here
Step 04 - Get ready to ride

Bike & rider essentials

For your bike

Locks, lights, pumps, storage, bags & more

Shop bike accessories
For you

Helmets, apparel, hydration & more

Shop rider accessories
Step 06 - Services & support

Supporting you beyond the sale

Services & repairs

All of our repair and service work is 100% guaranteed and we provide free inspections! Choose from one of our service packages that best suits you and your bike.

Service package details

Pickup & delivery

Do you need your bike repaired and tuned up? It's now easier than ever with our bike pick up and delivery services.

Schedule pickup or delivery

Trade-in program

Has your kid outgrown their bike or is it time for you to treat yourself to an upgrade? Our bike trade-in program can make it easy to get into something new.

Program details

Financing

Finance your purchase at United with affirm or Flexiti! Make shopping convenient and stress-free. Discover financing options for in-store and online purchases.

Financing details

Contact us

Still have a question or concern? Reach out or come in store to receive help and guidance from our experts.

Contact details