The united advantage

Sweet Choice, Sweet Ride - What's Next?

We want to make sure you love your new bike. Here are your next steps to ensure you protect your investment and you enjoy all the adventures to be had with your ride!

  1. Learn more about what's included in your new bike purchase
  2. Register your Bike
  3. Register your Bike with Bike Index
  4. Get Ready for your Ride - Essential Bike and Rider Accessories
  5. Rider Resources - Learn about taking care of your bike and get to know your local biking community!
  6. Keep your Bike in Tip-Top Shape with Regular Service
Step 1

Learn more about what's included in your new bike purchase

Services Included with your Bike Purchase

Every new bike purchase with United comes with a guarantee that you are set to have your best biking season yet!

See below our various bike models and their inclusions:

Mountain Bikes - Full Suspension

  • Basic Setup (Proper Saddle Height and Hand Position)
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • Suspension Setup
  • New Bike Tune Up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 Adjustment within the first year of purchase (valid between the months of Sept-March)

Mountain Bikes - Hardtail

  • Basic Setup (Proper Saddle Height and Hand Position)
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • For hardtails with air suspension forks - suspension setup included
  • Pre-delivery inspection/New Bike Tune Up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 Adjustment Service within the first year of purchase (valid between the months of Sept-March)

Road Bikes - Drop Bar

  • Basic Setup (Proper Saddle Height and Hand Position)
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • New Bike Tune Up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 Adjustment Service within the first year of purchase (valid between the months of Sept-March)

Commuter/Hybrid/Comfort/Fitness Bikes

  • Basic Setup (Proper Saddle Height and Hand Position)
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • New Bike Tune Up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 Adjustment Service within the first year of purchase (valid between the months of Sept-March)

Kid's Bikes

  • Basic Setup (Proper Saddle Height and Hand Position)
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • new Bike Tune Up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 Adjustment Service within the first year of purchase (valid between the months of Sept-March)
  • Free Stickers to customize your new ride!

E-Bikes

  • Basic Setup (Proper Saddle Height and Hand Position)
  • Guidance by our expert staff on your bike's new features in our indoor test ride area
  • Suspension Setup - for eBike equipped with air front or rear suspension
  • New Bike Tune Up - includes free accessory install for accessories purchased from us with your new bike
  • Free Level 1 Adjustment Service within the first year of purchase (valid between the months of Sept-March)
  • Firmware update done during your new bike tune up
  • Guidance by our expert staff on your new bike's additional features such as connecting with an app, walking through the heads up unit features, etc.  
  • Tips and Advice on battery care, bike security and other maintenance recommendations for eBikes
Step 2

Register Your Bike for Warranty

Why Register Your Bike?

Registering Your Bike is a quick and easy way to protect your new bike investment. It provides a record of your serial number in the case you lose your bike or it gets stolen. Additionally, it will help brands get in touch with you with important product information. 

Step 3

Register with Bike Index

Bike Index

Bike Index is a free, universal, nonprofit bicycle registry that helps protect your investment. Learn more about Bike Index here

Register here
step 4

Get Ready for your Ride - Essential Bike and Rider Accessories

Shop our

Bike Accessories

Shop our

Cyclist Accessories

step 5

Rider Resources - Learn about taking care of your bike and get to know your local biking community!

step 6

Keep your Bike in Tip-Top Shape with Regular Service

Show Your Bike Some Love

Call us or drop your bike off in store

Learn More